Many of the error messages that pop up from the safety thermometer stem from using an out-dated version of Internet Explorer. To find out which version of Internet Explorer you are using please follow these simple steps.

  • In the browser menu bar click the Help button

  • Open this menu and click the About Internet Explorer button.

  • A window appears like the one below, the number next to Internet Explorer will tell you which version you are using. In this case it is Internet Explorer 8.